The Porch Swing Company - Website is misleading with dimensions. Return policy is bad!
After ordering a 4' swing and speaking with customer service, the swing arrived and was almost 5"inches smaller than plainly advertised!This is the advertising for the product: Porchgate Amish Made Mission Red Cedar Porch Swing, Select Length 4 Foot.
The product is available through Amazon and is not exclusive to the website owned by westchaseshops.com. After I emailed my concerns, they replied with a specs sheet that clearly states the dimensions of the swing. However, the fits page adverting is clearly misleading, as it states: (4 Foot Porch Swings Two person or 4 foot swings are just the perfect size for any porch and the most popular swing size available. - Product Lengths Please note all products are categorized on our website for easy browsing and searching.
This includes product lengths as we group products to their nearest foot (3, 4, 5, 6, and 7 foot). )
Also, they claim that all their swings are made exclusively for them which is not true and is made by Amish which is also not true. You can find all these swings online and on Amazon with a better return policy!
I would advise that you avoid all products from: westchaseshops.com and www.theporchswingcompany.com.Very bad customer service and misleading website.
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Product or customer service
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..."
- "I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no..."
- "This is the worst place that may have to buy furniture ,horrible experience see pictures..."
- "My programmable Honeywell thermostat blow up & caused smoke. I was out at work & came home and saw wall had some smoke on it. The house smelled very bad...."
- "They are not paying people. They owe me money and have no intentions of ever paying it. This place is a complete and total SCAM! Me: 8 days and no..."
- "Bought a brand new generator tested it and the engine ran fine unfortunately I didn't think to check power output. When the latest storms hit my area I found the..."
- "So, I send my 2 balikbayan boxes on August 20th expecting to be in the Philippines around the first week of October. Instead LBC decided to keep my box sitting..."
- "I posted a blog post on ISIS-Comesuticals' blog asking about one of their 4 fl oz products that have suddenly been pulled off the market, and I was surprised to..."
- " They paid $10,000 are more of expenses for my automobile which if I did not have a warranty I would had paid all out of pockets, they was their..."