I purchased a swing for almost $300 in March, 2017. After 6 months, the slats in the seat had warped to the point of almost separating from the screws holding them in place.
Very obvious and poor quality materials. Swing was treated with a sealer and water repellant prior to hanging. When I contacted them, they wanted me to ship back the entire swing, in spite of pictures so they could "evaluate it." I asked for them to send me a new seat, which I would reattach.
They refused. I already paid shipping once, I ain't doing it again.
Product or Service Mentioned: The Porch Swing Company Swing.
Reason of review: Bad quality.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.