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I purchased a porch swing (which turned out to be a *** product) and including a cushion and cover just about a year ago. After washing the cover the zipper came un sewn at one entire end of the upper side. I contacted The Porch Swing Company with my account...
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1.6
#1378444
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Ordered on sale, product delivered with countless calls on progress and how its being shipped because i guess their internet email is broken and only works if money is attached to an order incoming. Horrible customer service. Product packaging is awful and parts got...
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#1337638
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The Porch Swing Company - Warped Swing
I purchased a swing for almost $300 in March, 2017. After 6 months, the slats in the seat had warped to the point of almost separating from the screws holding them in place. Very obvious and poor quality materials. Swing was treated with a sealer and water repellant...
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1.6
#1138941
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Highly dissatisfied with service. Good quality product with no after-sales care. It came with no screws to hang it! Terrible assembly instructions and when I asked a question about how best to hang it, they told me to hire a general contractor. I did have to hire...
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#1110889
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The Porch Swing Company - Happy Customer
A had a great experience! I read several bad reviews and was very nervous to make my purchase. My wicker porch swing just came in today and it was honestly even better quality than I could have imagined!! I'm very happy!
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SpanishHamster415
SpanishHamster415

Just wait until you need service and you won't be so happy! They won't respond or if they do they will give you the run around and won't be helpful or stand behind their produ...

#1068410
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The Porch Swing Company - Awful Company

Bogus website, non existent customer service, hidden charges, buyer beware!!!
#1060337
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The Porch Swing Company Swing Review

I ordered a child swing that arrived damaged. The company has yet to send me a new swing although I sent the damaged swing back. However they deducted the money from my account!
1.0
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
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#1015708
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The Porch Swing Company - Website is misleading with dimensions.  Return policy is bad!
The Porch Swing Company - Website is misleading with dimensions.  Return policy is bad!
After ordering a 4' swing and speaking with customer service, the swing arrived and was almost 5"inches smaller than plainly advertised! This is the advertising for the product: Porchgate Amish Made Mission Red Cedar Porch Swing, Select Length 4 Foot. The product...
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1.1
I didn't like
  • Product or customer service
#911400
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The Porch Swing Company - They stuck me with useless merchandise
Ordered a toddler swing (BSP-015) for grandson's 1st birthday. There were no product specs on the website, but the ropes were described as "tree length" so that sounded pretty good. We added the $35 "corresponding product" mounting brackets (LIG-002) to the order on...
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#894198
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Ordered a glider...website advertised it would ship in 20-25 business days. Didn't happen...ultimately shipped in 35 business days. Sent several emails inquiring status of order...never heard back. The glider arrived packed well from Southern Swings, assembled it...
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#880538
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