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Hello, I paid almost $600 for an outdoor swing. I paid extra for a center fold-down tray, and paid extra for a white finish. In just a few months the center fold-down tray has become stuck and cannot fold nor be placed upright. The bench wood is cracking at the screws....
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1.7
I liked
  • Swing for a month until it started to crack
I didn't like
  • That the swing did not last & their horrible customer service
#1445101
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Buyer beware. Impossible customer service. My emails went to their spam. Seriously a internet company and customer emails go to spam. You cannot speak to customer service unless you say you are going to place a order. That is a tell all. I canceled my order because I...
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1.0
#1414094
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I ordered an item from ThePorchSwingCompany.com six business days ago so that I'd have a nice porch swing for my elderly mother when she visits at Thanksgiving (I live in Southern California, where it's still in the 70's). It was supposed to ship within 3 - 5 business...
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1.0
I didn't like
  • Shipping process
  • Customer service
#1403718
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I purchased a porch swing (which turned out to be a *** product) and including a cushion and cover just about a year ago. After washing the cover the zipper came un sewn at one entire end of the upper side. I contacted The Porch Swing Company with my account...
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1.6
#1378444
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Ordered on sale, product delivered with countless calls on progress and how its being shipped because i guess their internet email is broken and only works if money is attached to an order incoming. Horrible customer service. Product packaging is awful and parts got...
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#1337638
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The Porch Swing Company - Warped Swing
I purchased a swing for almost $300 in March, 2017. After 6 months, the slats in the seat had warped to the point of almost separating from the screws holding them in place. Very obvious and poor quality materials. Swing was treated with a sealer and water repellant...
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1.6
#1138941
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Highly dissatisfied with service. Good quality product with no after-sales care. It came with no screws to hang it! Terrible assembly instructions and when I asked a question about how best to hang it, they told me to hire a general contractor. I did have to hire...
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#1110889
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The Porch Swing Company - Happy Customer
A had a great experience! I read several bad reviews and was very nervous to make my purchase. My wicker porch swing just came in today and it was honestly even better quality than I could have imagined!! I'm very happy!
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SpanishHamster415
SpanishHamster415

Just wait until you need service and you won't be so happy! They won't respond or if they do they will give you the run around and won't be helpful or stand behind their produ...

#1068410
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The Porch Swing Company - Awful Company

Bogus website, non existent customer service, hidden charges, buyer beware!!!
#1060337
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The Porch Swing Company Swing Review

I ordered a child swing that arrived damaged. The company has yet to send me a new swing although I sent the damaged swing back. However they deducted the money from my account!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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Website
#1015708
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