Ordered on sale, product delivered with countless calls on progress and how its being shipped because i guess their internet email is broken and only works if money is attached to an order incoming. Horrible customer service. Product packaging is awful and parts got...Read more
I purchased a swing for almost $300 in March, 2017. After 6 months, the slats in the seat had warped to the point of almost separating from the screws holding them in place. Very obvious and poor quality materials. Swing was treated with a sealer and water repellant...Read more
Highly dissatisfied with service. Good quality product with no after-sales care. It came with no screws to hang it! Terrible assembly instructions and when I asked a question about how best to hang it, they told me to hire a general contractor. I did have to hire...Read more
The Porch Swing Company - Happy Customer
A had a great experience! I read several bad reviews and was very nervous to make my purchase. My wicker porch swing just came in today and it was honestly even better quality than I could have imagined!! I'm very happy!
The Porch Swing Company - Awful Company
Bogus website, non existent customer service, hidden charges, buyer beware!!!
The Porch Swing Company Swing Review
I ordered a child swing that arrived damaged. The company has yet to send me a new swing although I sent the damaged swing back. However they deducted the money from my account!
After ordering a 4' swing and speaking with customer service, the swing arrived and was almost 5"inches smaller than plainly advertised! This is the advertising for the product: Porchgate Amish Made Mission Red Cedar Porch Swing, Select Length 4 Foot. The product...Read more
Ordered a toddler swing (BSP-015) for grandson's 1st birthday. There were no product specs on the website, but the ropes were described as "tree length" so that sounded pretty good. We added the $35 "corresponding product" mounting brackets (LIG-002) to the order on...Read more
Ordered a glider...website advertised it would ship in 20-25 business days. Didn't happen...ultimately shipped in 35 business days. Sent several emails inquiring status of order...never heard back. The glider arrived packed well from Southern Swings, assembled it...Read more
Bought a porch glider from them last month. Arrived with a damaged back support and missing parts. When I emailed them they basically said not their problem and to contact the glider manufacturer, which I did. Received a new back support which was the wrong color. ...Read more