Latest review first
Hello, I paid almost $600 for an outdoor swing. I paid extra for a center fold-down tray, and paid extra for a white finish. In just a few months the center fold-down tray has become stuck and cannot fold nor be placed upright. The bench wood is cracking at the screws....Read more
- Swing for a month until it started to crack
I didn't like
- That the swing did not last & their horrible customer service
Buyer beware. Impossible customer service. My emails went to their spam. Seriously a internet company and customer emails go to spam. You cannot speak to customer service unless you say you are going to place a order. That is a tell all. I canceled my order because I...Read more
I ordered an item from ThePorchSwingCompany.com six business days ago so that I'd have a nice porch swing for my elderly mother when she visits at Thanksgiving (I live in Southern California, where it's still in the 70's). It was supposed to ship within 3 - 5 business...Read more
I didn't like
- Shipping process
- Customer service
I purchased a porch swing (which turned out to be a *** product) and including a cushion and cover just about a year ago. After washing the cover the zipper came un sewn at one entire end of the upper side. I contacted The Porch Swing Company with my account...Read more
Ordered on sale, product delivered with countless calls on progress and how its being shipped because i guess their internet email is broken and only works if money is attached to an order incoming. Horrible customer service. Product packaging is awful and parts got...Read more
I purchased a swing for almost $300 in March, 2017. After 6 months, the slats in the seat had warped to the point of almost separating from the screws holding them in place. Very obvious and poor quality materials. Swing was treated with a sealer and water repellant...Read more
Highly dissatisfied with service. Good quality product with no after-sales care. It came with no screws to hang it! Terrible assembly instructions and when I asked a question about how best to hang it, they told me to hire a general contractor. I did have to hire...Read more
A had a great experience! I read several bad reviews and was very nervous to make my purchase. My wicker porch swing just came in today and it was honestly even better quality than I could have imagined!! I'm very happy!Read more
The Porch Swing Company - Awful Company
Bogus website, non existent customer service, hidden charges, buyer beware!!!
The Porch Swing Company Swing Review
I ordered a child swing that arrived damaged. The company has yet to send me a new swing although I sent the damaged swing back. However they deducted the money from my account!
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